Product Search - no mfr/environment lists

Author	Message
timapplesound	timapplesound posted 15 Years Ago HOT Topic Details Share Topic
Group: Forum Members Posts: 27, Visits: 102	Just run Stardraw AV after a short break and it updated the program. Over Online Libraries, within the Product Search window I can't select from Manufacturers or Environment lists - it just shows "All". Have I inadvertently done something and/or do I need to reset something? Cheers Tim
	Reply Like 193
Replies
timapplesound	timapplesound posted 15 Years Ago Post Details Share Post
Group: Forum Members Posts: 27, Visits: 102	Any news on this issue as its slowing me down somewhat? Kind regards Tim
	Reply Like 228
Rob Robinson	Rob Robinson posted 15 Years Ago Post Details Share Post
Group: Administrators Posts: 2.3K, Visits: 9.1K	Hi Tim, Just to update you, we have been able to reproduce the issue and are investigating the cause and a resolution. Will get back to you on this forum as soon as we can. Kind regards, Rob Robinson Stardraw.com
	Reply Like 206
David Snipp	David Snipp posted 15 Years Ago Post Details Share Post
Group: Administrators Posts: 2.9K, Visits: 6.6K	Tim, I'm pleased to say that we have now resolved this issue and it should now "just work" for you. Apologies for any inconvenience this may have caused you and please let us know if you continue to have any problems. David Snipp Stardraw.com Ltd
	Reply Like 193
storm8259	storm8259 posted 13 Years Ago Post Details Share Post
Group: Forum Members Posts: 2, Visits: 3	So what was the fix with the search, because I have the same problem, even with offline libraries.
	Reply Like 128
storm8259	storm8259 posted 13 Years Ago Post Details Share Post
Group: Forum Members Posts: 2, Visits: 3	So what was the fix with the search, because I have the same problem, even with offline libraries.
	Reply Like 120
Rob Robinson	Rob Robinson posted 13 Years Ago Post Details Share Post
Group: Administrators Posts: 2.3K, Visits: 9.1K	This should now be working for you - the problem was on the back-end following a DNS change. Kind regards, Rob Robinson Stardraw.com
	Reply Like 140
lemenvore	lemenvore posted 13 Years Ago Post Details Share Post
Group: Forum Members Posts: 1, Visits: 2	Hi Tim can you tell me what exactly happened due to which list is not retrieved? Was that an internet connection problem or some other one? Bamboo Flooring
	Reply Like 136