Error Synchronizing


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Artur
Artur
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Posts: 9, Visits: 48
I'm trying a two weeks synchronize my offline libraries but a can't make it.

This message always appears in the same phase ....."There was an error Synchronizing. The error was The is an error in XML document (1,312007).. Please try again later"

I reinstalled the program, update all drives but nothing changed.

Which is the reason???

A two weeks I stoped my job, please help me!!







thanks



Artur
Edited 15 Years Ago by Artur
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Artur
Artur
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Posts: 9, Visits: 48
Ok David
David Snipp
David Snipp
Architect (431K reputation)
Group: Administrators
Posts: 2.9K, Visits: 6.5K
After an online meeting, we were able to diagnose your problem.

I believe that you do have a proxy server, but it may be country wide - brazil in this case, or it may be limited to your ISP.

In short, your proxy server is interfering with the messages to and from our server and is unable to cope fully with the standard HTTP protocol.

The solution is to modify the "Synchronize Manufacturers.exe.config" file that is in the same directory that Stardraw AV 2007 is installed and  you need to put the following lines just before the </configuration> at the end of the file:

<system.net>
<settings>
 <servicePointManager expect100Continue="false" />
</settings>
</system.net>

This tells us that we should not expect HTTP 100 Continue messages.

You could also do the same with the "Stardraw Updater.exe.config" file too.

Note, however, that as soon as you do an update to Stardraw, it will overwrite these files, so you will need to re-apply these changes.

After these changes, we were able to successfully synchronize your libraries.

Thank you for your time and patience in investigating this problem.

David Snipp
Stardraw.com Ltd

GO

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Artur - 15 Years Ago
David Snipp - 15 Years Ago
Artur - 15 Years Ago
David Snipp - 15 Years Ago
                     David

Yes I’m using Stardraw AV 2007. My license finish in...
Artur - 15 Years Ago
                         Artur, We have thousands of users regularly Synchronizing...
David Snipp - 15 Years Ago
                             Ok David
Artur - 15 Years Ago
                                 After an online meeting, we were able to diagnose your problem. I...
David Snipp - 15 Years Ago
Al C - 15 Years Ago
David Snipp - 15 Years Ago
Robert Nilsson - 15 Years Ago
David Snipp - 15 Years Ago
Artur - 13 Years Ago
David Snipp - 13 Years Ago

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