Hi Stardraw,

I keep facing a problem when importing dwg files.

Circles used to illustrate furniture and door turning circles etc. are not being imported as they should.

I have exploded and purged the original drawing however I keep getting the same result (please note that the drawing has no blocks): 

1 - Furniture when illustrated with part circles are now showing full circles around them with the correct illustration looking like an exploded circular mess.

2 - Door turning circles are incorrect with the circle required missing and the rest of the circle remaining.

Any help would be great - it is taking me a long time trying to edit the drawings of which I can never bring back to the same quality as the existing DWG.

Many thanks,

Mitch

+x

 

PHAmitch - 1/23/2019 4:55:17 PM

Hi Stardraw,

I keep facing a problem when importing dwg files.

Circles used to illustrate furniture and door turning circles etc. are not being imported as they should.

I have exploded and purged the original drawing however I keep getting the same result (please note that the drawing has no blocks): 

1 - Furniture when illustrated with part circles are now showing full circles around them with the correct illustration looking like an exploded circular mess.

2 - Door turning circles are incorrect with the circle required missing and the rest of the circle remaining.

Any help would be great - it is taking me a long time trying to edit the drawings of which I can never bring back to the same quality as the existing DWG.

Many thanks,

Mitch

I have emailed tech support screenshot examples.

Thank

Hi Mitch,

Please email a DWG file that exhibits the problem to techsupport@stardraw.com - we will be happy to investigate but need to see the source data to reproduce the exact cause of the problem.

Kind regards,
Rob Robinson
Stardraw.com

+x

 

Rob Robinson - 1/23/2019 5:07:19 PM

Hi Mitch,

Please email a DWG file that exhibits the problem to techsupport@stardraw.com - we will be happy to investigate but need to see the source data to reproduce the exact cause of the problem.

Thanks Rob I will send that to you now.

This is the problem with import of the non full circles (angles only). The sweep angle value was not imported properly (the direction). I got the same for some CAD drawings.

Best Regards
Maciej

+x

 

Maciej Dobrski - 1/23/2019 6:26:14 PM

This is the problem with import of the non full circles (angles only). The sweep angle value was not imported properly (the direction). I got the same for some CAD drawings.

Best Regards
Maciej

Thanks for the reply Maciej.

Have you found a method for fixing this problem?

Many thanks,

Mitc

Hi Mitch,

We are working on a solution to the issue presented by the file you sent and we have emailed you a Stardraw project file that demonstrates the fix on the DWG file in question.  Please let me know if you find any other problems.


Kind regards,
Rob Robinson
Stardraw.com

+x

 

Rob Robinson - 1/24/2019 9:51:54 AM

Hi Mitch,

We are working on a solution to the issue presented by the file you sent and we have emailed you a Stardraw project file that demonstrates the fix on the DWG file in question.  Please let me know if you find any other problems.

Rob thank you so much for sorting this so quickly for me.

Many thanks,

Mitch

Hi Mitch,

Thanks for the help identifying the problem.

We have some further testing to do in-house, but once we're satisfied that the fix is globally applicable we will publish an update to Stardraw Design 7.3 so that all users can benefit.

Thanks again.


Kind regards,
Rob Robinson
Stardraw.com

I'm pleased to announce that an update has been published that resolves this issue - see http://forums.stardraw.com/Topic18242.aspx

Kind regards,
Rob Robinson
Stardraw.com