Hi Stardraw,

I keep facing a problem when importing dwg files.

Circles used to illustrate furniture and door turning circles etc. are not being imported as they should.

I have exploded and purged the original drawing however I keep getting the same result (please note that the drawing has no blocks): 

1 - Furniture when illustrated with part circles are now showing full circles around them with the correct illustration looking like an exploded circular mess.

2 - Door turning circles are incorrect with the circle required missing and the rest of the circle remaining.

Any help would be great - it is taking me a long time trying to edit the drawings of which I can never bring back to the same quality as the existing DWG.

Many thanks,

Mitch

Hi Mitch,

Please email a DWG file that exhibits the problem to techsupport@stardraw.com - we will be happy to investigate but need to see the source data to reproduce the exact cause of the problem.

Kind regards,
Rob Robinson
Stardraw.com

+x

 

Rob Robinson - 1/23/2019 5:07:19 PM

Hi Mitch,

Please email a DWG file that exhibits the problem to techsupport@stardraw.com - we will be happy to investigate but need to see the source data to reproduce the exact cause of the problem.

Thanks Rob I will send that to you now.