Hi,

I am trying to install stardraw on a different machine. After installation, clicking on the stardraw icon, I got this message:

Process id=0x604(1540),

Thread id=0xf14(3860)

Checking out the forum, I am under the impression that a downloaded file: MDAC_TYPE.EXEMDAC_TYPE.EXE can resolve it.

But I got another error: "MDAC 2.8 RTM is incompatible with this version of Windows. All of its features are currently part of Windows."

I'm wondering where I went wrong and how can I resolve this. Cheers...

Best Regards,

Reeve

Hi Reeve,

What operating system are you running?  Is it 32 bit (e.g. Windows XP) or 64 bit (e.g. Windows XP Pro x64)?  Do you have administrative privileges?

Kind regards,
Rob Robinson
Stardraw.com

Hi Rob,

The operating system is Windows XP and I believe it is 32bits. I do have administrative privileges on the computer.





Reeve

Hi Reeve,

How are you installing?  I suspect it is from a very, very old CD.

Throw that CD away and install the Stardraw Audio demo from our website (this becomes the full version in the presence of your dongle)

Kind regards,
Rob Robinson
Stardraw.com

Hi Rob,



I downloaded the programme from the link you gave and installed it. After installation, when I click to open the program, the "Stardraw Audio Updater" kicks in and the same error message comes on:



Process id=0x604(1540), Thread id=0xf14(3860)



The dongle is also plugged in too... WHot did I miss?



Reeve

Reeve,

This sounds like your machine is missing some windows updates.

Can you click on http://windowsupdate.microsoft.com and make sure all the required updates are installed.

If you are running XP, this will install Service Pack 3.

David Snipp
Stardraw.com Ltd

Hi David,



I've tried everything. Even downloading Windows XP Svc Pack 3 doesn't help.



After installation of Stardraw Audio 2007, I'd click on the desktop icon. This loads up Stardraw Audio 2007 Updater (?). Select "English" and after a while the same error message comes about.



It there a way to check if my install of Windows XP is complete with all the necessary files? Anything else I can try? Let me know, Cheers...





Best Regards,





Reeve

This message is produced by the .net framework.

Please make sure that you have .net 1.1 & .net 2.0 installed complete with any service packs.

If this still fails, then please uninstall them and try re-installing them.

David Snipp
Stardraw.com Ltd

Hi David,



Thanks for the response. I am trying to download these. I recall there was a download available on Stardraw's website; but am not sure. Are these available as files? Can you point me in the direction of the download sites? Cheers...





Best Regards,





Reeve

Hello Reeve,



download these and install them:



Download .NET Framework 1.1 from Microsoft.com



Download .NET Framework 2.0 from Microsoft.com



Please make also sure that you don't run .NET applications from a network drive!



Regards

Martin

Martin Staehle

Stardraw Control Driver Programmer