new install


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galaxyguide
galaxyguide
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Group: Forum Members
Posts: 141, Visits: 270
I have a new computer, downloaded stardraw off the website, dongle securely in place, my personal libraries not showing up, oh and program didn't save two hours of my work. Two hours. No warning, no highlight to warn me that I am wasting my time, just a prim little fu, the save button doesn't work. This is what makes me go mad and feel like hunting an Englishman down to get two hours of my life back. What secret little step do I now need to perform to actually get the program to recognize me and save my work.

Sincerely,

Linda
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Rob Robinson
Rob Robinson
Forum Administrator (392K reputation)
Group: Administrators
Posts: 2.3K, Visits: 9.1K
Hi Linda,

To reinstall/force driver installation please follow this procedure:

1) In Device Manager delete the bad entry (or entries) - rightclick and choose Uninstall

2) Unplug the dongle

3) Reboot your computer

4) Plug in the dongle and allow driver installation to complete (if it does not complete properly or displays any errors, repeat 1, 2 & 3 and use the SentinelHASP/LDK Windows GUI Run-Time Installer at http://sentinelcustomer.safenet-inc.com/sentineldownloads/)

5) Run Stardraw Design7

Does this resolve the problem?

Kind regards,
Rob Robinson
Stardraw.com
Edited 12 Years Ago by Rob Robinson
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