Hi Chris,

As you'll have seen we have been able to open the DWG file and have emailed you the results as a SD7 file.

Since the problem appears to be local we have asked that you confirm that both your Windows installation and your SD7 installation are up to date.

Kind regards,
Rob Robinson
Stardraw.com

Have forward via email.

Thanks, Chris.

Hi Chris,

It looks like there's some font information that is causing the error.

Please email the original DWG to 'techsupport @ stardraw . com' and we will investigate a fix. Thanks.

Kind regards,
Rob Robinson
Stardraw.com

I'm trying to import an AutoCAD file for plan view so I can mark up some speaker positions. The file has been forward to us by our client and I should point out that I don't have access to AutoCAD to make any modifications - although I dare say this wouldn't be too much of an issue if there was something that needs changing.

Each time try to import the file I get an error as below... any ideas what is going wrong?

Thanks, Chris.

The following details will be sent to Stardraw.com Ltd:

0fba5872-5d42-4f34-8f28-7050f6678164

0cd7a5d9-53ad-48db-9212-c2ea5ace87d5

17/07/2012 12:42:09

Microsoft Windows NT 6.1.7601 Service Pack 1

4.0.30319.269 : .NET v2.0 (Service Pack 2) (Media Center)

6.1.7601.17514

Exception details:

Exception

An error occurred importing the AutoCAD document: Font 'ISOCPEUR' does not support style 'Regular'.

at Stardraw.RealDWG2011.Import.LoadFromStream(DrawingView drawing, Stream stream)

at StardrawDesign7.DocumentForm.ImportAutoCADFile(String fileName, Format format)

at StardrawDesign7.DocumentForm.ImportFileHandler(UICommand command, Object[] args)

at Stardraw.Design.UICommand.Invoke(Object[] args)

at Stardraw.Design.CommandDictionary.Invoke(String commandName, Object[] args)

at StardrawDesign7.DocumentForm.ExecuteCommandInternal(String name, Object[] param)

at StardrawDesign7.DocumentForm.importToolStripMenuItem_Click(Object sender, EventArgs e)

at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)

at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)

at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)

at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)

at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ScrollableControl.WndProc(Message& m)

at System.Windows.Forms.ToolStrip.WndProc(Message& m)

at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativewindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativewindow.WndProc(Message& m)

at System.Windows.Forms.Nativewindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Exception details:

ArgumentException

Font 'ISOCPEUR' does not support style 'Regular'.

at System.Drawing.Font.CreateNativeFont()

at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)

at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)

at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style, GraphicsUnit unit)

at Stardraw.RealDWG2011.Import.MTextFragmentCallback(MTextFragment fragment, Object userData)

at MyCallback(AcDbMTextFragment* freg, Void* data)

at AcDbMText.explodeFragments(AcDbMText* , IntPtr , Void* , AcGiWorldDraw* )

at Autodesk.AutoCAD.DatabaseServices.MText.ExplodeFragments(MTextFragmentCallback enumerator, Object userData, WorldDraw context)

at Autodesk.AutoCAD.DatabaseServices.MText.ExplodeFragments(MTextFragmentCallback enumerator, Object userData)

at Stardraw.RealDWG2011.Import.ConvertText(MText mtextEntity, AttributeDefinition attributeDef, EntityWrapper entityWrapper, DrawObjectCollection drawObjects, Matrix dtm)

at Stardraw.RealDWG2011.Import.ConvertEntity(Entity entity, EntityWrapper entityWrapper, DrawObjectCollection drawObjects, Matrix dtm)

at Stardraw.RealDWG2011.Import.ConvertBlockTable(BlockTableRecord btr, EntityWrapper entityWrapper, DrawObjectCollection drawObjects, Matrix dtm)

at Stardraw.RealDWG2011.Import.ConvertBlockTable(BlockTableRecord btr, EntityWrapper entityWrapper, DrawObjectCollection drawObjects, Matrix dtm)

at Stardraw.RealDWG2011.Import.LoadFromStream(DrawingView drawing, Stream stream)