Viewer not working


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David Snipp
David Snipp
Architect (433K reputation)
Group: Administrators
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Can you confirm that you have administrative privileges on your machine ?

As you are trying to install a new program on your machine - the Stardraw Viewer application - you must have administrative privileges to do so.

You may have to ask your IT manager to install the software for you.



David Snipp
Stardraw.com Ltd
markbowes
markbowes
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Hi thanks for the reply

this problem happens when i try to install the programme i have downloaded a new copy and again i get the same problem is it compatible with windows XP

 

regards

mark



Mark Bowes

www.havpro.com


David Snipp
David Snipp
Architect (433K reputation)
Group: Administrators
Posts: 2.9K, Visits: 6.5K

Can you confirm exactly when this problem happens ? Is it when installing the Viewer ? or perhaps when you run the Viewer or when you load up a Stardraw file ?

I have just personally checked the viewer again by downloading a fresh copy from our website and it all seems fine.

Can you try downloading the viewer again and ensure that you have no Smart Download Accelerators enabled as these are sometimes too smart for their own good.

If you post a reply letting us know exactly when this happens we can investigate this further and provide you with a fix asap.



David Snipp
Stardraw.com Ltd
markbowes
markbowes
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Group: Forum Members
Posts: 2, Visits: 1

Hi i have downloaded your free viewer i have some drawings that have been made with star draw but i keep getting the following errro see atachment... please if anybody has any idea reply asap i need to print this plot

 



Mark Bowes

www.havpro.com


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