I haven't been able to get LiveUpdate to read my dongle. It prompts me to install the Read Dongle ActiveX module. I do so, and then it still goes to the "DongleNotDetected" page. I've double checked all the tips listed to ensure that I am doing everything as I should be. But still no luck!

However, Stardraw has no problem reading the dongle. For when I remove it and start the program it reverts back to no print/save mode. Just for kicks, I turned off all the Internet Security options in IE (especially the security related to ActiveX modules) and even disabled our companies firewall temporarly. Same results. The funny thing it, whenever I return to LiveUpdate to try again, it always asks me to install the ReadDongle module. Could it just be failing to install for some reason?

I regularly check for viruses/spyware and as far as I know my system is clean. The dongle is a parallel port style one. Not sure if you guys have moved to usb dongles or not.

Any suggestions? Thanks in advance.

Jeff Carroll

Cascade Sound Inc.