Jeff,
Welcome to the forum. I see that you have been a Stardraw user for over 5 years now and I see that you have a current subscription to Stardraw A/V.
We moved to USB dongles about 2 years ago now and we'd be happy to swap out your parallel dongle to a USB one free of charge.
As for your ReadDongle problem, it looks as though the Stardraw ReadDongle.dll is not being registered properly when it is downloaded.
Please close all browsers, run Windows Explorer, go to windows\system32 and delete any Stardraw xxx DLLs (not the windows\system32\Stardraw directory). Among them you will see Stardraw ReadDongle.dll.
Then, run Internet Explorer and try the LiveUpdate again.
I believe that a Stardraw DLL must have become corrupted or overwritten by a previous installation of Stardraw somehow.
When you do the LiveUpdate, it will download a fresh set of files.
Please let us know if this fixes your problem.
David Snipp
Stardraw.com Ltd