Lost dongle


Author
Message
Rob Robinson
Rob Robinson
Forum Administrator (386K reputation)
Group: Administrators
Posts: 2.3K, Visits: 8.9K
Hi Pasquale,

Replacement of lost, damaged or stolen dongles is part of the support service included in the Annual Subscription, see http://www.stardraw.com/products/stardrawdesign7/subscriptions.asp

Holders of a current subscription, like yourself, can just email us and we will replace the dongle free of charge. Moreover we can issue a temporary unlock code so that you can continue to work with Stardraw Design 7 while the new dongle is in transit.

In the event of dongle replacement, the dongle that is replaced is remotely de-activated and becomes unusable.

Kind regards,
Rob Robinson
Stardraw.com
Edited 11 Years Ago by Rob Robinson
pftsol
pftsol
Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)
Group: Forum Members
Posts: 28, Visits: 57
Hi, I was finally able to find my lost dongle. The answer to my question would however be helpful should this ever really occur. Thank you. Pasquale
pftsol
pftsol
Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)Supreme Being (7.1K reputation)
Group: Forum Members
Posts: 28, Visits: 57
Hi Rob,

How do we go about replacing a lost dongle?

Thanks
Tags
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Similar Topics

Reading This Topic

Login

Explore
Messages
Mentions
Search