Dongle drivers not loading under Windows 7 in Parallels


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kevinwillis
kevinwillis
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I'm running Stardraw on a Macbook Pro under Windows 7 32-bit running in Parallels 6. The dongle shows up in Device Manager but the drivers are not loading. I have downloaded and run the latest install and checked to see that the Cryp Key service is running. I tried running the hinstall file from a command prompt in Windows and got an error that the operating system was not supported.

Any thoughts?

Thanks in advance,

Kevin

David Snipp
David Snipp
Architect (433K reputation)
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Can you try downloading and running the latest driver setup program for your dongle:

http://blob.stardraw.com/downloads/stardraw/General/HASPUserSetup.exe

Please let us know if this works for you.

David Snipp
Stardraw.com Ltd

kevinwillis
kevinwillis
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Thanks David. That worked beautifully!!! One more question though: does the dongle need to be inserted in a local USB port or can it be in an USB hub?

Thanks again. You guys are fantastic!!!

Kevin

David Snipp
David Snipp
Architect (433K reputation)
Group: Administrators
Posts: 2.9K, Visits: 6.5K
The dongle should work just fine in a hub.

David Snipp
Stardraw.com Ltd
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