When I try to zoom in and out using my mouse wheel, at each zoom level the grid of blue dots refreshes from left to right. I cannot zoom to the next level until this refresh is complete and it is slowing the zoom feature to a crawl. I have a brand new computer with more speed and more memory than my last computer. What's going on here?

Thanks

Are you running Vista?

Do you have the Aero Scheme enabled?

I suspect that this is a graphics card/driver issue with Vista.

David Snipp
Stardraw.com Ltd

Yes, I am running Vista.

Should I have Aero enabled or not, and how do I adjust it?

What is the proper version of Vista to be running? SP1?

Thanks!

You should always be running with the latest updates from Microsoft. I believe Service Pack 2 is now available for Vista.

If your machine came with Vista, then the graphics card should support Aero and it should be enabled.

This can be set in the control panel personalize applet.

David Snipp
Stardraw.com Ltd

Sorry, but I'm not seeing where to adjust Aero Schema

Yes I am running Aero Color Scheme. I'll update SP now.

I have updated to SP2 and am still having the zoom issue. What's the next test?

Do you know if you have Aero effects on?

We have had one other customer report a similar problem last year and after much investigation, it turned out that he had turned it off. When he turned it back on again, everything was fine.

David Snipp
Stardraw.com Ltd

What should I change?

It's in the dialog window before this one.

You should see a Color scheme of Windows Aero.

For more help on Aero, please have a look at:

http://windowshelp.microsoft.com/Windows/en-GB/help/c33fe91a-9e6f-41f4-ae82-3ed2d5fa2fbf1033.mspx#EYHAC

David Snipp
Stardraw.com Ltd