I am running version 7.3, Build 5/10/2021. When I open it I get the "Updates Available" banner at the top, but when I click to run the update I get an error message that says "The request returned an empty response" (see attached screenshot).

How do I fix this error?

Thanks,
Keivn

+x

 

Rob Robinson - 12/10/2021 2:24:26 PM

Hi Kevin,
Thanks for your post.  We'd like to connect to your computer to remotely diagnose why you're seeing this issue and I have emailed you to that effect.

Kevin,
Thanks for your offer of assistance.
We have now diagnosed the problem and we have implemented a fix.
The solution was a fix to the DNS that an old version of the Updater was using.
Please run the Updater again and it should run without any problems.
Do let us know if you continue to have any problems.

David Snipp
Stardraw.com Ltd