Missing Products From Manufacturer Folders


Author
Message
Brent Handy
B
Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)
Group: Forum Members
Posts: 12, Visits: 38
I have a couple of issues.  
‌1. When I import a manufacturer, like Soundcraft for example, the folder moves from the Stardraw list to my list of 70, but does not show up in my list while in rack drawing mode.  I need to draw Expression1 and Performer1 rack mount mixers in racks.  2. Middle Atlantic has almost nothing in the folder.  Anything else having this issue?


Replies
Brent Handy
B
Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)Supreme Being (1.2K reputation)
Group: Forum Members
Posts: 12, Visits: 38
Brent Handy - 5/5/2017 11:47:30 PM
Rob Robinson - 5/5/2017 11:35:27 PM
Hi Brent,

U‌nderstood - this means you'll be re-installing all of the manufacturer libraries from scratch and that's certainly a 'belts and braces' way to proceed.  All should be well, but please post back if, after synchronization completes, you believe you're missing any products/symbols.‌

I think it is working, except for the fact that I have selected Ace Backstage, got the synch 100% and ready feedback, but it is not showing up in the list.  I will remove and retry.  I had a the majority of the files earlier.  BTW, I am using Parallels on a Mac, if that means anything.

Well, I am still having issues with manufacturers showing up at all, even after importing them multiple times.  I am going to start from scratch once more.  If that doesn't work, I think I will do something different.  Thanks.

Rob Robinson
Rob Robinson
Forum Administrator (392K reputation)
Group: Administrators
Posts: 2.3K, Visits: 9.1K
Hi Brent,‌‌

‌‌P‌arallels shouldn't cause any issues but perhaps in your case it has and the local product database is unhappy.‌‌  I‌ recommend doing a totally clean sweep; for this, we'll delete the application database file.

1. Close SD7.2
2‌. U‌sing ‌Windows Explorer go to "C:\Users\[username]\AppData\Roaming\Stardraw.com Ltd\Stardraw Design 7.2\1.0.0.0\"
3‌. Delete the file that ends "-Application.sdf" e.g. "556c62ed-1597-4271-a796-7a203dea4287-Application.sdf"
4‌. Restart SD7.2 and wait for synchronization to complete.‌

Kind regards,
Rob Robinson
Stardraw.com
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Threaded View
Threaded View
lowdbrent - 8 Years Ago
Rob Robinson - 8 Years Ago
lowdbrent - 8 Years Ago
lowdbrent - 8 Years Ago
Rob Robinson - 8 Years Ago
                         Ok, here is what I have done. I have removed all of the manufacturers...
lowdbrent - 8 Years Ago
                             Hi Brent, U‌nderstood - this means you'll be re-installing all of the...
Rob Robinson - 8 Years Ago
                                 I think it is working, except for the fact that I have selected Ace...
lowdbrent - 8 Years Ago
                                     Well, I am still having issues with manufacturers showing up at all,...
lowdbrent - 8 Years Ago
                                         Hi Brent,‌‌ ‌‌P‌arallels shouldn't cause any issues but perhaps in...
Rob Robinson - 8 Years Ago

Similar Topics

Reading This Topic

Login

Explore
Messages
Mentions
Search