You don't have permission to open this file


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Ajay72
Ajay72
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I created a project in Stardraw Design 7.0 (I'm not sure if it's relevant that it was 7.0). Now today I tried to open it and although I am signed in (and updated to 7.1) I'm getting the message "You do not have permission to open this file. Contact the owner or an administrator to obtain permission."

I believe I am the owner and administrator! Any help very much appreciated.
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Ajay72
Ajay72
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I tried attaching it to an email and it I get the same message again about not having permission. I could try Dropbox?
Rob Robinson
Rob Robinson
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Dropbox would be fine.



Kind regards,
Rob Robinson
Stardraw.com
Ajay72
Ajay72
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Can't upload it to DropBox, I don't have permission.
Ajay72
Ajay72
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Google Drive is the same
Rob Robinson
Rob Robinson
Forum Administrator (392K reputation)
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Since any file operation using any application causes the same message it is safe to assume that this is a file or system issue. 
Please see http://support.microsoft.com/kb/2623670/en-us#method12 and related topics. 

Kind regards,
Rob Robinson
Stardraw.com
Rob Robinson
Rob Robinson
Forum Administrator (392K reputation)
Group: Administrators
Posts: 2.3K, Visits: 9.1K
For those following the thread, Ajay72 solved the problem - which was a Windows file ownership/permission issue - by using a free third party utility which reset the permissions on every file on his PC.  This took a while, but it solved the problem which appears to be unrelated to Stardraw Design 7.

Kind regards,
Rob Robinson
Stardraw.com
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Ajay72 - 11 Years Ago
Rob Robinson - 11 Years Ago
Ajay72 - 11 Years Ago
Rob Robinson - 11 Years Ago
Ajay72 - 11 Years Ago
                         Dropbox would be fine.
Rob Robinson - 11 Years Ago
                             Can't upload it to DropBox, I don't have permission.
Ajay72 - 11 Years Ago
                                 Google Drive is the same
Ajay72 - 11 Years Ago
                                 Since any file operation using any application causes the same message...
Rob Robinson - 11 Years Ago
                                     For those following the thread, Ajay72 solved the problem - which was...
Rob Robinson - 11 Years Ago

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