I wanted to add a Sky box to a project but noticed Sky was not a manufacturer that was listed to transfer to my library. I put in a request and Sky is now listed on the Stardraw manufacturers list on the website http://www1.stardraw.com/symbolsrequest/?applicationguid={0fba5872-5d42-4f34-8f28-7050f6678164} right between Sitronix and SLS Audio, but not when I try to add Sky to my own library. tools - personalisation - manufacturer libraries... Sky is not listed under available manufacturers.

Any ideas?

Thanks for your reply Kevin. I seem to have a new issue now which is preventing me from adding the generic sat box to my project. I go to Tools, personalisation, manufacturer libraries to add Generic Video and found that it was already added to my library. Yet when I go to my library within teh project Generic Video does not show up. I have tried removing it and re-adding it but it still does not appear in my library.

Any ideas?

Hi Ajay,

Please restart SD7 and allow synchronization to complete (having made sure Generic Video is one of your selected manufacturers). You will see the word 'Ready' in the bottom left hand corner of SD7 when synchronization has completed.

Note also that the Generic Video Sky symbols are available for the Block and Pictorial Schematic drawing modules only, these symbols are not available in the Panel or Rack module libraries.

Please reply to this thread if you still cannot access the Generic Video symbols.

Kind regards.

Kevin Harrison

Still no luck with this Kevin. I've tried adding from the Block Schematic tab and the Dashboard Products. Generic Video just seems to have disappeared.

Please follow this procedure and be sure to wait until each step is completed. Note that synchronization can take several minutes, even for a single library, and attempting to use the library before it is fully synchronized will lead to the effect you have described.

1. Close and then start Stardraw Design 7

2. In Tools |Personalization | Manufacturer Libraries deselect Generic Video, click on OK and allow synchronization to complete. Wait until you see Synchronization Complete and then Ready in the StatusBar.

3. In Tools |Personalization | Manufacturer Libraries re-select Generic Video, click on OK and allow synchronization to complete. Wait until you see Synchronization Complete and then Ready in the Status Bar.

4. Start a new project, create a Block Schematic drawing and check that the chosen manufacturer is available in the Product Browser.

Kind regards,
Rob Robinson
Stardraw.com

Thanks Rob, that sorted it. I had tried that but perhaps I hadn't waited for the sync to complete.