Just reinstalled my stardraw a/v into my new win 8 laptop and the libraries are not working. The folders appear in the library list but my libraries and offline libraries will not list out the files or symbols. Nor does the offline directory go further than the block, panels, pictorials, and racks folders.

thanks for any help on this.

And there's more!

I really don't understand what's going on now... I know I haven't subscribed for around 3 years, but I have been successfully using Stardraw 2D with my dongle up until March this year. I've just checked my dongle and it tells me it's only programmed until Jan 2010. How come I've managed to create new drawings until recently? When I try to re-subscribe to activate my dongle and get 2D working again I'm told that 2D is no longer supported. Is there any way that I can continue to use 2D and access my library list? I have a drawing to complete and find myself in the frustrating and embarrassing position of not being able to do this.

Hi Patrick,

You have a perpetual license to use Stardraw Lighting 2D 2007 - you can create, save and print documents indefinitely.

The Annual Subscription is the maintenance package whereby support and other services are delivered.

Thus, you do not need a current subscription to continue to use Stardraw Lighting 2D 2007.

It is true that Stardraw Lighting 2D 2007 has now been discontinued and is no longer supported, but that does not mean that you cannot continue to use existing installations.

As an unsupported package, though, we can not offer any guarantee that the application will work on operating systems for which it was not designed and tested, particularly if, as is the case of Windows 8, they were released after Stardraw Lighting 2D 2007 was discontinued.

You are correct that Stardraw Design 7 does not currently include any lighting-specific data or functionality; we are in a hiatus as far as lighting design software is concerned but will, of course, announce any changes to this if, as and when they may occur.

I hope that this helps to clarify matters and am pleased that the application has served you so well for so long.

Kind regards,
Rob Robinson
Stardraw.com