Hello,

I am currently experiencing some serious problems with StarDraw Design 7. Whenever I want to create a use defined product from a product in StarDraw I get the following error message (See attachment error 1 for full details):

Unexpected environment: Plan

...

With the only options: Abort, Retry, Ignore.

In addition to this, when I have completed a product in the Symbol Editor and want to save, it gives me a "StarDraw Design 7 Error" just like the one in attachment error 2.

The view details for this error show:

The following details will be sent to Stardraw.com Ltd:

0fba5872-5d42-4f34-8f28-7050f6678164

6bc3784e-f6fb-473e-8b0f-aefdeb3c4f4e

1/15/2013 9:21:30 AM

Microsoft Windows NT 6.1.7600.0

4.0.30319.239 : .NET v2.0 (Service Pack 2) (Media Center)

6.1.7600.16385

Exception details:

SqlCeException

There was an error parsing the query. [ Token line number = 1,Token line offset = 168,Token in error = ) ]

at System.Data.SqlServerCe.SqlCeCommand.CompileQueryPlan()

at System.Data.SqlServerCe.SqlCeCommand.ExecuteCommand(CommandBehavior behavior, String method, ResultSetOptions options)

at System.Data.SqlServerCe.SqlCeCommand.ExecuteNonQuery()

at Stardraw.Project.Design.DbProductProvider.AddSymbol(Guid productGUID, Guid environmentGUID, String name, Byte[] data)

at StardrawDesign7.SymbolEditorForm.SaveProduct()

at StardrawDesign7.SymbolEditorForm.SaveHandler(UICommand command, Object[] args)

at Stardraw.Design.UICommand.Invoke(Object[] args)

at Stardraw.Design.CommandDictionary.Invoke(String commandName, Object[] args)

at StardrawDesign7.SymbolEditorForm.ExecuteCommandInternal(String name, Object[] param)

at StardrawDesign7.SymbolEditorForm.ExecuteCommand(String name, Object[] param)

at StardrawDesign7.MainForm.ExecuteCommand(String name, Object[] param)

at StardrawDesign7.MainForm.saveToolStripButton_Click(Object sender, EventArgs e)

at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)

at System.Windows.Forms.ToolStripButton.OnClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)

at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)

at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)

at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ScrollableControl.WndProc(Message& m)

at System.Windows.Forms.ToolStrip.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativewindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativewindow.WndProc(Message& m)

at System.Windows.Forms.Nativewindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Has anyone else encountered this error before? Any advice on how to get around it would be deeply appreciated.

Thanks,

Ian O'Connor