Stardraw Forums

Problems with StarDraw Design 7 Product Editor/Create Product from User Defined Product

http://forums.stardraw.com/Topic10323.aspx

By imoconno - 1/15/2013 2:23:58 PM

Hello,

I am currently experiencing some serious problems with StarDraw Design 7. Whenever I want to create a use defined product from a product in StarDraw I get the following error message (See attachment error 1 for full details):

Unexpected environment: Plan

...

With the only options: Abort, Retry, Ignore.

In addition to this, when I have completed a product in the Symbol Editor and want to save, it gives me a "StarDraw Design 7 Error" just like the one in attachment error 2.

The view details for this error show:

The following details will be sent to Stardraw.com Ltd:

0fba5872-5d42-4f34-8f28-7050f6678164

6bc3784e-f6fb-473e-8b0f-aefdeb3c4f4e

1/15/2013 9:21:30 AM

Microsoft Windows NT 6.1.7600.0

4.0.30319.239 : .NET v2.0 (Service Pack 2) (Media Center)

6.1.7600.16385

Exception details:

SqlCeException

There was an error parsing the query. [ Token line number = 1,Token line offset = 168,Token in error = ) ]

at System.Data.SqlServerCe.SqlCeCommand.CompileQueryPlan()

at System.Data.SqlServerCe.SqlCeCommand.ExecuteCommand(CommandBehavior behavior, String method, ResultSetOptions options)

at System.Data.SqlServerCe.SqlCeCommand.ExecuteNonQuery()

at Stardraw.Project.Design.DbProductProvider.AddSymbol(Guid productGUID, Guid environmentGUID, String name, Byte[] data)

at StardrawDesign7.SymbolEditorForm.SaveProduct()

at StardrawDesign7.SymbolEditorForm.SaveHandler(UICommand command, Object[] args)

at Stardraw.Design.UICommand.Invoke(Object[] args)

at Stardraw.Design.CommandDictionary.Invoke(String commandName, Object[] args)

at StardrawDesign7.SymbolEditorForm.ExecuteCommandInternal(String name, Object[] param)

at StardrawDesign7.SymbolEditorForm.ExecuteCommand(String name, Object[] param)

at StardrawDesign7.MainForm.ExecuteCommand(String name, Object[] param)

at StardrawDesign7.MainForm.saveToolStripButton_Click(Object sender, EventArgs e)

at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)

at System.Windows.Forms.ToolStripButton.OnClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)

at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)

at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)

at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ScrollableControl.WndProc(Message& m)

at System.Windows.Forms.ToolStrip.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativewindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativewindow.WndProc(Message& m)

at System.Windows.Forms.Nativewindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Has anyone else encountered this error before? Any advice on how to get around it would be deeply appreciated.

Thanks,

Ian O'Connor
By Rob Robinson - 1/15/2013 4:53:39 PM

Hi Ian,

For those following this thread, we communicated privately and the problem was that you were using an old version of Stardraw Design 7 from last March. By accepting updates the issue has been resolved.