Stardraw can't save, error message General fault in GDI+


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Mats
Mats
Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)Supreme Being (6.4K reputation)
Group: Forum Members
Posts: 28, Visits: 92
Hello,

I have now encountered this for the second time, first time I lost all work due to this problem, no it seems that I get the problem for the second time.

I have opened up a project, I have done a lot of small changes and fixes, and the system do a lot of Autosaves during the work, now I just press the SAVE icon, and it waits a few seconds, and then
I get (in Swedish, but I guess the translation will be) General fault in GDI+.

I can press ok, I can continue to work, but I can't SAVE!

If I look at my project (.s07) file in the server, It says it was updated on oct 12 (last time I worked with the project).

Where is Autosave storing the data ?
Something I can do to fix this ?
Some way to save the current work ?

Bestregards
Mats
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Rob Robinson
Rob Robinson
Forum Administrator (392K reputation)
Group: Administrators
Posts: 2.3K, Visits: 9.1K
Hi Mats,

GDI+ is part of the Windows operating system. It's not part of Stardraw Design 7, but Stardraw Design 7 does depend on it.

The error details suggest that the problem is related to interaction between GDI+ and an image in your project.

There are a few steps that would help us help you:

1. Follow the PSR procedure suggested by Kevin earlier.
2. Email us the project file so that we can attempt to reproduce the issue.
3. Perform a Windows Update to ensure that all Windows components are up to date and undamaged.

Kind regards,
Rob Robinson
Stardraw.com
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