Watched video 4 times now, wrote down steps. Went through steps for both UDP based on existing project and completely new. Sporadically will not save, have better luck with completely new UDP.

My steps:

1. right click on product, select "create UDP"

2. Go through wizard

3. from UDP library right click, edit symbol

4. Editing window pops up

5. unlock /edit/lock

6. save is greyed out, video shows you just xing out, and window popping up to ask about save. I x out, no window pops up to ask me if I want to save.

7. Symbol is not edited, but exists in my user library as the symbol that I used as a template.

8. Repeat variations on the above, starting from different tabs, exiting entire drawing and hitting save.

9. Doesn't save.

10. I start process over, not pulling product into drawing area but right clicking from the library.

11. Now I try AGAIN a product already in the drawing space.

12. This time it works.

13. Now it works. Now it doesn't. Now it does.

14. baffled.

15. Is there a switch or a button that I need to make sure I have toggled before I can save. All I can think is the lock unlock, but have tried that.

Not understanding why it won't work, and then it will, have tired this on two different computers. Dongle securely lit up before I even open program. Stardraw website still thinks I have an expired subscription, which is untrue. At a loss and need to get going. Please help. Could it be a dongle issue? I have lost an entire afternoon of work earlier, even after hitting "control s".... no warning that program is not saving.