Jerry
Jerry Nuckolls
Acoustics Engineer
I
When Stardraw AV runs and updates are installed, a process attempts to rename the file “Stardraw Updater.exe.new” to “Stardraw Updater.exe”. For some reason this process is failing; this could be because the Stardraw Updater.exe file is already running.
Please close all instances of Stardraw AV and, using Windows Explorer, manually rename “Stardraw Updater.exe.new” to “Stardraw Updater.exe”. (You will find it in the Stardraw AV installation folder, normally “C:\Program Files\Stardraw.com Ltd\Stardraw AV 2007”)
I hope this is helpful. Kind regards,Rob RobinsonStardraw.com