Stardraw Forums

Rename Run Error when starting stardraw

http://forums.stardraw.com/Topic4476.aspx

By JerryNuckolls - 10/12/2009 12:56:26 PM

I am having an issue as identified by the following screenshot when I start stardraw 2007 in windows vista.  Please advise for the best course of action to resolve this.

Jerry

By Rob Robinson - 10/12/2009 4:34:37 PM

Hi Jerry,

When Stardraw AV runs and updates are installed, a process attempts to rename the file “Stardraw Updater.exe.new” to “Stardraw Updater.exe”.  For some reason this process is failing;  this could be because the Stardraw Updater.exe file is already running.

Please close all instances of Stardraw AV and, using Windows Explorer, manually rename “Stardraw Updater.exe.new” to “Stardraw Updater.exe”.  (You will find it in the Stardraw AV installation folder, normally “C:\Program Files\Stardraw.com Ltd\Stardraw AV 2007”)

I hope this is helpful.

By JerryNuckolls - 10/15/2009 8:40:13 AM

Thank you, that seems to have solved the issue.