it was your first recommendation. Thank you

+x

 

jesse - 10/6/2020 9:29:01 PM

I get this error when printing and star draw crashes:

The following details will be sent to Stardraw.com Ltd:

86518b3f-036a-4a9f-abf9-e2e6227aab1a
fb861a62-a72c-4e7c-91f9-aa2a5ea0df65
2020-10-06 3:20:55 PM
Microsoft Windows NT 10.0.19041.0
4.0.30319.42000 : .NET v2.0 (Service Pack 2)
6.3.9600.16384
Exception details:
InvalidPrinterException
No printers are installed.
 at System.Drawing.Printing.PrinterSettings.GetHdevmodeInternal(String printer)
 at System.Drawing.Printing.PrinterSettings.GetHdevmode()
 at System.Drawing.Printing.PageSettings.GetPaperSize(IntPtr modeHandle)
 at System.Drawing.Printing.PageSettings.get_PaperSize()
 at StardrawDesign7.PrintPreviewControl.CalculatePaperSizeAndMargins(ViewerPrintDocument document, Size& paperSize, Margins& margins)
 at StardrawDesign7.PrintPreviewControl.GetPageImages(ViewerPrintDocument document)
 at StardrawDesign7.PrintPreviewControl.ComputePreview()
 at StardrawDesign7.PrintPreviewControl.CalculatePageInfo()
 at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
 at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
 at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
 at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
 at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
 at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

The error is because Windows thinks that "No printers are installed".
It could also be because the default Printer maybe a Network Printer that is not currently connected.
It could also be because there is a problem with the Printer Driver for the default Printer.

To diagnose further, can you Print from any other Application, such as Notepad?
Can you check whether there is a new Printer Driver from the Manufacturer?
Can you try changing the Default Printer as you can always choose a different Printer to Print to.

Do let us know how you get on with the above recommendations.

David Snipp
Stardraw.com Ltd

I get this error when printing and star draw crashes:

The following details will be sent to Stardraw.com Ltd:

86518b3f-036a-4a9f-abf9-e2e6227aab1a
fb861a62-a72c-4e7c-91f9-aa2a5ea0df65
2020-10-06 3:20:55 PM
Microsoft Windows NT 10.0.19041.0
4.0.30319.42000 : .NET v2.0 (Service Pack 2)
6.3.9600.16384
Exception details:
InvalidPrinterException
No printers are installed.
 at System.Drawing.Printing.PrinterSettings.GetHdevmodeInternal(String printer)
 at System.Drawing.Printing.PrinterSettings.GetHdevmode()
 at System.Drawing.Printing.PageSettings.GetPaperSize(IntPtr modeHandle)
 at System.Drawing.Printing.PageSettings.get_PaperSize()
 at StardrawDesign7.PrintPreviewControl.CalculatePaperSizeAndMargins(ViewerPrintDocument document, Size& paperSize, Margins& margins)
 at StardrawDesign7.PrintPreviewControl.GetPageImages(ViewerPrintDocument document)
 at StardrawDesign7.PrintPreviewControl.ComputePreview()
 at StardrawDesign7.PrintPreviewControl.CalculatePageInfo()
 at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
 at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
 at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
 at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
 at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
 at System.Windows.Forms.Control.InvokeMarshaledCallbacks()