Hello,
Ive called two times last week and I was brought to an answering machine basically stating that a support person / CSR would get back to me as soon is one was available. It's been 5 days and I have yet to recieve a call back. I'm not too sure what else I am to do. I have a few questions about the software we purchased.
Please Help.
Thanks,
Joe
I do apologize for no-one getting back to you as it has been an Easter weekend and most people here have been on vacation from Friday through to Monday inclusive.
Please feel free to post any questions you may have here on this forum as it is monitored very regularly by Stardraw support personnel.
Alternatively, please email techsupport at stardraw.com for any technical questions or sales at stardraw.com if you have any sales queries.
If you still do not receive a satisfactory answer to your questions, then please email me directly - dave at stardraw.com and I will make sure that your questions are dealt with immediately.
Note that I have replaced @ with "at" so that spamming robots do not pickup the address from this post.
Sorry David,
I think I should have been a little more specific on the day I called. It was Wednesday of last week. What are the chances of us getting a class of the software? Costs ect?
We're really eager to use the software to it's full ability. So far we love it for the Rack Elevations.