Group: Administrators
Posts: 2.3K,
Visits: 9.1K
|
Hi Bob,
Please confirm that your Windows installation is up to date. Even if you think it is, perform a Windows Update, accepting all Critical and Important updates. Repeat until no further Critical/Important updates remain.
Stardraw Design 7.1 does not make its own calls to network drives or printers, but goes via the operating system: If Windows can see the drive, SD7.1 can. If Windows cannot, SD7.1 cannot. I suspect you have a network configuration issue at the operating system level.
Please confirm that if Windows Explorer can see the drive, File | Open in SD7.1 can see it, and also the converse; if SD7.1 does not see a drive, then Windows Explorer also cannot see it. If otherwise, please include screengrabs.
Kind regards, Rob Robinson Stardraw.com
|