Stardraw Forums

Missing Manufacturer Items

http://forums.stardraw.com/Topic11067.aspx

By t-j.simons - 12/11/2013 4:24:21 AM

Perhaps I have totally missed the fix in the forums, but I am missing a lot of Manufacturer equipment in my libraries. Case in Point: Under Apple, I only have a mac mini, and a X-Serve available. I see that the product list says that apple TV, iPads, etc have all had products drawn, but they aren't showing up for me... I even removed apple from my list of libraries, and then re-added them hoping it would sync up, but no luck. Any ideas?????
By Rob Robinson - 12/11/2013 8:30:04 AM

It may be that you have tried to use this manufacturer library before synchronization is complete.

To force re-synchronization of the library follow this procedure:

  1. Using Tools | Personalization | Manufacturer Libraries remove Apple from your list of Selected Manufacturers and click on OK.
  2. Allow synchronization to complete: wait until the application Status Bar (bottom left of the application window) shows Synchronization Complete.
  3. Using Tools | Personalization | Manufacturer Libraries add Apple to your list of Selected Manufacturers and click on OK.
  4. Allow synchronization to complete.
Please let us know if you continue to experience any problems.