Stardraw Forums

Unable to sign up for Synchronize UDP

http://forums.stardraw.com/Topic10290.aspx

By t-j.simons - 12/20/2012 11:55:09 PM

Following the link in SD, I am attempting to enable the Synchronize UDP feature. However, even tho I signed in on the website, the page never gets past the "checking Account details: please wait...... screen. I have tried to enable on multiple different machines, but get stopped at the same place every time. Thoughts?
By David Strawbridge - 12/21/2012 11:54:48 AM

Sorry to hear you're having problems with this.We have now activated the UDP synchronize service for you, however if you could answer a couple of questions it might help us debug the issue:

- What version of Internet Explorer are you using?
- Does the page show your name correctly on the "Welcome" line near the top?


Thanks

Dave Strawbridge.
By t-j.simons - 2/11/2013 8:38:42 PM

We have to run IE 7 by corporate policy. Version is 7.0.5730.13CO It did show me being logged in, and appear to be spelled correctly.