Hi.

I can not find mine UDP list in startdraw7.

I have seen it and i can find my UDP in the "products" but i do not get them up on my list in Blockschematics.

I only have Stardraw Products not UDP in the list.

Hi Rob,

Yup, just checked the original file is complete with a block schematic symbol. My Dongle Number is 981670403

Thanks

Hi Alan,

We believe we have found and fixed the problem - please follow this procedure:

1. Close Stardraw Design 7 and, using Windows Explorer, go to “C:\Users\[your username]\AppData\Roaming\Stardraw.com Ltd\Stardraw Design 7\1.0.0.0.
2. You will see a file with a long numeric filename and a .sdf extension e.g. “556c62ed-1537-4721-a796-7a203dea4287.sdf”. Delete this file.
3. Start SD7 and allow Synchronization to complete.

Do the UDPs now contain the expected symbol data?

Kind regards,
Rob Robinson
Stardraw.com

Hi Rob,

"...and as if by Magic..." All sorted, thanks for your help and prompt support.

Alan