Hi All,

I have just plugged in my dongle and Windows seems happy with it. How can I tell if Stardraw is recognising it and I am correctly licensed, please? I have looked in the Help About Stardraw menu item, and it makes no referenceto licencing.

Many thanks, Dom

Dominic Rozendaal

_{Design & Production Resources Ltd.}

Hello all,



We have the same problem.



Greets,

Bjorn Lentjes

Kind Regards,

Story Sound

Hi Bjorn,

Dominic's problem was resolved by the update published on October 18th.

Have you accepted updates?  What do you see when you select help | About Stardraw?

Kind regards,
Rob Robinson
Stardraw.com

I have accepted the update.



And i see this in the about screen










Kind Regards,

Story Sound

That looks correct - there is no dongle plugged in, so the dates shown are those of the expiry of your demo period.  When you plug in your dongle you will see its licensing details.

Kind regards,
Rob Robinson
Stardraw.com

Hello Rob,

I have plugged in the dongle.
But I have also plugged in an other hasp dongle from a other program.

Kind Regards,

Story Sound

What is the behavior when only the Stardraw dongle is plugged in? 

Kind regards,
Rob Robinson
Stardraw.com

Also not working

Kind Regards,

Story Sound

Hello Rob,



I think I found the problem.



Kevin sent me a link to check the dongle number. And there stands it is a dongle for Stardraw Audio to August 2006




Kind Regards,

Story Sound

Hi Bjorn

What is the number of the dongle, and what is shown in Stardraw Design 7 when you select Help | About?  The dongle you should be using is 2003422925 and any other Stardraw dongles in your possession should be returned to us.  Thanks.

Kind regards,
Rob Robinson
Stardraw.com