By andrewchan - 1/24/2025 2:47:22 PM
I have recently installed Stardraw 7.4. My User defined products are not syn. It is fine when I use 7.3.
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By Rob Robinson - 1/24/2025 5:10:00 PM
Please email techsupport@stardraw.com with the following information:
- The email address with which you sign in to SD7.3/SD7.4 (confirm that you are using the same account for both applications)
- Confirmation that, having started SD7.4, you have seen in the Status Bar that synchronization has run and that you see the messages "Synchronization Complete" and then "Ready".
- If you see any error messages, please include them in the email.
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