Stardraw Forums

Libraries in demo mode

http://forums.stardraw.com/Topic17741.aspx

By Bman - 12/3/2017 4:40:19 PM

Hello,
I've just downloaded 7.2 in demo mode, and can't add any libraries. From a similar question on the forum I gather this is probably due to a previous version I demo'd on this PC.
Possible?

Thanks,
Binyamin
By Rob Robinson - 12/3/2017 5:35:07 PM

Hi Binyamin,

T‌hanks for your post.  Our records show that your demo is good through January 2nd 2018 so there should be no problem installing libraries, even if there was a previous demo on that machine.

P‌lease ensure that you have signed in with your registered email address and that you have an internet connection.

I‌f you continue to experience problems please post a screengrab showing the dialog displayed by Tools | Personalization | Manufacturer Libraries that includes the whole of the application window (so that we can verify your sign in details too.)‌‌
By Bman - 12/5/2017 2:54:57 PM

 
Rob Robinson - 12/3/2017 5:35:07 PM
Hi Binyamin,

T‌hanks for your post.  Our records show that your demo is good through January 2nd 2018 so there should be no problem installing libraries, even if there was a previous demo on that machine.

P‌lease ensure that you have signed in with your registered email address and that you have an internet connection.

I‌f you continue to experience problems please post a screengrab showing the dialog displayed by Tools | Personalization | Manufacturer Libraries that includes the whole of the application window (so that we can verify your sign in details too.)‌‌

Well,
Signing out and back in did the trick.

Thank you!
By Rob Robinson - 12/5/2017 3:20:17 PM

Thanks for the update - I'm glad all is working for you now.