By Tobinski - 10/20/2015 12:34:50 AM
Rob
I have sent you a project via email with some notes on cable schedule export. I have also discovered the below errors on the export
vid - Tab cable 65 did not export deleted and copied from cable 66 changed number and it exported still did not appear
deleted and re drew cable and exported still did not appear
deleted re drew saved and closed project re opend and re exported and cable did not appear appear
deleted re drew without attaching to cable end on panel saved and closed project re opend and re exported and cable did appeared
tech data tab -
cable D72 did not export, deleted cable copied 71 pasted an renumbered, exported OK
cable D05 did not export , deleted cable copies from D04 re numbered , exported OK
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By Rob Robinson - 10/20/2015 8:23:26 PM
Hi Toby,
For those following this thread, I have emailed you with a workaround to fix the cables that show a problem when generating the cable schedule, and we are investigating the underlying cause of the issue that's affecting a few of the cable objects in your project.
More news as it happens...
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By Tobinski - 11/18/2015 1:35:15 AM
Rob
Any update on this issue ?
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By Rob Robinson - 11/18/2015 12:48:15 PM
Hi Toby,
We have looked into the problem which arises because the Cables in question have 3 connection points, as mentioned in the workaround/fix email.
This should not be possible - a Cable can be connected at one end, or both, but it should never have 3 connections. We have been unable to reproduce the creation of such Cables so cannot identify how they came into existence, nor how to prevent this in the future; as far as we know you are the only person to have experienced this effect!
Do you continue to see the problem in newly created Cable objects? If so, can you supply a detailed, step-by-step description of how to reliably reproduce the problem? If we can reproduce it, we can fix it (but if we can't, we can't). (Note: the problem description should identify how to create an aberrant Cable from scratch and not be along the lines of 'copy a bad Cable to create a new bad Cable' - we need to know how this extra connection point is initially created.).
Many thanks.
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